ThE Customer Promise
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THE CUSTOMER PROMISE
The simplicity of one-stop shopping
An automobile collision is a big disruption in your daily life. Everybody values continuity and keeping things moving along smoothly.
Fix Auto understands this, which is why we offer the convenience of one-stop shopping.
Fix Auto not only handles your vehicle repair, but also the processing of your claim. Our experts deal with insurance companies every day and are very experienced in their processes. That means no unnecessary delays. One-stop convenience simply gets your vehicle back to you faster.
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THE CUSTOMER PROMISE
A rock-solid guarantee
Any repairs undertaken by a Fix Auto body shop are guaranteed for life and across our network. No ifs, ands or buts.
We promise you won’t find a better guarantee on the road. Most other auto repairers simply stick to the minimum protection required by law: X months and no more.
With us, you’re choosing the route of security and peace of mind. The Fix Auto lifetime guarantee is endorsed by all 280 of our body shops – a network stretching across Canada, the U.S. and even Europe. Wherever you are, you’re never far from worry-free service at a recognized repairer.
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THE CUSTOMER PROMISE
All in the details
Some people see a body shop repair as nothing more than a part replacement. We beg to differ.
Fix Auto’s professionalism can be seen in our attention to the smallest detail. We will look after you from start to finish. We listen, we care, we follow up. Everything we do is aimed at eliminating worries… and surprises!
The bottom line is: nobody wants to face a car repair, but it can be made as painless as possible. That’s the Fix Auto goal. And because all our shops are structured the same, you’ll be in good hands wherever you see the Fix Auto sign.
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Fix Auto's job is to remove the hassles associated with an accident. Our simplified claims process with your insurer, our quality commitment and the Fix Auto guarantee all combine to ensure your peace of mind. Anywhere you see our sign, you’ll find the impeccable standard of quality that has made our name. Just ask your insurance company.
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